Office Vacancies

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Credit Controller


Key responsibilities for the role:

  • Looking after around 400 live accounts
  • Chase overdue accounts via telephone and email
  • Running credit checks/Opening new accounts
  • Allocating payments/banking cheques
  • Monitoring the Accounts and Invoicing email boxes daily
  • Ensuring customer queries are resolved to ensure payment is received within set timescales
  • Chase customers for purchase orders
  • Post/email invoices daily
  • Sending legal letters when required and passing accounts with bad debt over to collection agencies.
  • Assist with ad-hoc duties as required to ensure the smooth running of the department
  • Smooth running of the department

Requirements for the role:

  • Have at least 3 years’ experience in Credit Control
  • MS Excel Skills - VLOOKUP & Pivot Tables
  • Excellent communication skills
  • Ability to work under pressure in a busy office environment
  • Liaising with customers and internal staff
  • Team player

What you’ll receive:

  • 30 days holiday (including bank holidays).
  • Discounts at high street shops, supermarkets, gyms, and free personal mobile phone insurance.
  • Tailored induction & training plan
  • Company pension scheme.

Salary:  Competitive - Subject to experience.

To apply for the Credit Controller role online, click here.

Technical Desk - Administrator


Key responsibilities for the role:

  • Maintain and update our parts identification database.
  • Provide administrative tasks for the department including, emailing customers, writing letters, booking customer installations via telephone and scanning paperwork.
  • Assisting the Process Improvement team with administrative support.
  • Job logging of customer warranty call-outs onto our Service Management System.
  • Seek opportunities to improve efficiency throughout all processes.
  • Updating the team with data compiled.

Requirements for the role:

  • Good knowledge of all Microsoft packages, particularly Microsoft Outlook.
  • Administrative experience with strong attention for detail.
  • Professional telephone manner.
  • Methodical approach to work prioritisation with the ability to cope with multiple projects simultaneously.
  • Positive, customer-focused attitude.
  • Team player.

What you’ll receive:

  • 30 days holiday (including bank holidays).
  • Discounts at high street shops, supermarkets, gyms, and free personal mobile phone insurance.
  • Tailored induction & training plan.
  • Company pension scheme.

Salary:  Competitive - Subject to experience.

To apply for the Technical Desk Administrator role online, click here.

How to contact us

For a confidential chat, call us and ask to speak to our HR team on 01438 363 000 or email hr@service-line.co.uk