Ensuring the highest competency

We are committed to providing the highest level of quality and professionalism to all our partners. To achieve this, alongside our own continuous training and assessment we are audited and accredited by the expert assessment bodies for our industry. All of these validate the competence, training, health & safety and robustness of our systems and engineers, ensuring that we provide the best possible service and confidence to you.

ISO 9001 Registration
ISO 14001 Registration
ISO 18001 Registration

We have recently had our integrated management systems audited and have been certificated as compliant with ISO 9001, ISO 14001, ISO 50001 & OHSAS 18001This ensures that we meet very high standards with regard to quality service provision, environmental consideration and Health & Safety compliance.

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ISO 50001:2011 – Energy Management System

Serviceline cannot control energy prices, government policies or the global economy, but we can improve the way we manage energy in the here and now. Improved energy performance can provide rapid benefits for us by maximising the use of our energy sources and energy-related assets, thus reducing both energy cost and consumption.  This will allow us to make positive contributions toward reducing depletion of energy resources and mitigating worldwide effects of energy use, such as global warming.

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for us to integrate energy management into our overall efforts to improve quality and environmental management.

ISO 50001:2011 provides a framework of requirements for organisations to:

  • Develop a policy for more efficient use of energy
  • Fix targets and objectives to meet the policy
  • Use data to better understand and make decisions about energy use
  • Measure the results
  • Review how well the policy works, and
  • Continually improve energy management.

Safe Contractor is a leading health and safety pre-qualification assessment scheme who promotes higher standards of competence and compliance through the provision of relevant industry specific and tailored health and safety assessments for all professions


Gas Safe is an essential qualification to work on gas fed equipment and anybody working on such equipment should hold this.

In order to qualify for membership, we are required to demonstrate that our engineers hold the legally required qualifications to work on and with gas fired equipment.

All our catering engineers hold Gas Safe certifications and undertake regular refresher training courses.

REFCOM promotes best practice when handling refrigeration gas both for safety and environmental concerns. They require us to provide proof of qualifications for our refrigeration engineers, all of whom hold City & Guilds 2079.

This demonstrates that we meet the requirements of the latest F-Gas Regulations and are competent to work on and repair a wide range of refrigeration equipment.

Since its launch in 2009, SSIP activity has increasingly been able to cut pre-qualification costs and bureaucracy in the supply chain. With the ever-present prospect of government legislation to reduce wasteful and excessive pre-qualification, SSIP is concentrating on making cross-recognition of member schemes as effective as possible, and on highlighting the resulting savings to the supply chain.


Foodservice Equipment Association (FEA), formely known as CESA, is the largest, longest established and most influential trade association active in the UK foodservice equipment industry today.

FEA’s objective is to help improve the levels of professionalism in the sector by creating a universally recognised and respected industry ‘standard’ for knowledge and experience. As an active member we are at the heart of promoting improvements to best practice for our industry.

Achilles offers a standard pre-qualification service, gathering information about suppliers (such as financial performance, health and safety, environmental policy and CSR products and services data), checking that it is accurate and current, and provides this, online, to buyer communities in the utilities sector.

CFSP (Certified Food Service Professional) is an industry specific professional qualification for the UK Food Service industry. It has been introduced under the auspices of FEA (Foodservice Equipment Association) which is already an established & highly regarded body within the industry

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Altius know that every company is different. Different products and services, different clients, and a different way of doing things. That’s why our assessments are tailored to those differences.  Once you become Altius Assured, they help you to use your achievement to promote yourself

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CIPS is the premier global organisation serving the procurement and supply profession. Dedicated to promoting best practice, CIPS provides a wide range of services for the benefit of members and the wider business community.