Serviceline operates a mature Reactive Catering, Warewash & Refrigeration Maintenance model driven by technical prioritisation of our customers most critical calls, targeting speed of response and speed of fix to ensure asset availability.
Our Catering & Refrigeration Engineers are fully cleared and approved to work in high security environments such as airports and prisons, all our field engineers are centrally co-ordinated by our 24/7 technical service response team.
All our gas safe Reactive Engineers are catering equipment specialists across a wide range of makes and models of commercial gas and electric equipment in kitchens of all sizes. In addition, our Refrigeration specialists all hold City & Guilds and F Gas certification.
The Reactive Maintenance fundamental goal is to deliver and maintain availability for our customers
A mature reactive catering, warewash and refrigeration maintenance model driven by technical prioritisation
A proactive and tailored approach to Planned Preventative Maintenance
Delivery and installation of foodservice equipment nationwide
Delivers structured City and Guilds accredited coaching and development
Parts Distribution and Stores function servicing all our key departments
Sourcing, specification and provision of new and refurbished equipment
Technical hub, controlling the service work-flow and engineering resource
A robust partnership creating a truly ‘one-stop-shop’ service